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What is the Key Worker Model?

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One of the professionals in your team may take the lead role in providing EI supports to your child, acting as a key worker.

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Key workers are the main point of contact for your family and will assist to coordinate services for your child.They will collaborate with your team and manage links between your child, your family, and professionals.

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This family-oriented approach ensures your support team provides a smooth delivery of services to support your child to achieve their goals.

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One of the benefits of the key worker model is the ability to access the EI supports your child needs through one disability service provider, rather than you trying to coordinate a range of individual professionals.

Why is the Key Worker Model considered best practice for early intervention?

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Individualised Support

Key workers are assigned to specific individuals or families. They build trust and rapport, understanding unique needs and preferences. This personalised approach enhances outcomes.

Key workers collaborate with other professionals (e.g., doctors, therapists, educators) to address various aspects of well-being. They consider physical, emotional, and social needs comprehensively.​

Holistic Care

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Efficient Communication

Having a designated key worker streamlines communication. They serve as a central point of contact, reducing confusion and ensuring consistent information flow.

Advocacy

Key workers advocate for their clients, ensuring access to services and resources. They navigate complex systems on behalf of those they support.​

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Preventative Approach

By identifying issues early, key workers promote preventive measures thereby reducing the need for crisis interventions

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